Upper Deck Proves Company is Making Major Strides to Improve Redemption Process for Collectors
I remember early in my career with Upper Deck working in the Customer Care team where I was talking with a very irate collector about delays on his Ken Griffey Jr. redemption card. He shared, “If you don’t have the card, don’t put a redemption in the pack in the first place!”
I thought to myself, […]
Categories: Upperdeck Tags: Collectors, Company, Deck, Improve, Major, Making, Process, Proves, Redemption, Strides, Upper
How to Open a Trading Card Shop: Becoming an Industry Expert
You’ve decided to open up a trading card shop which is exciting, but how do you establish yourself as an industry expert in your community and more importantly, with your customers. Most collectors who walk into a hobby shop are pretty savvy and do a lot with regard to checking out what is going on […]
Brag Photo: Michael Jordan Signs Exclusively for Upper Deck
Recently Upper Deck celebrated Michael Jordan’s 50th by having a special birthday card for the basketball legend. As Upper Deck’s longest tenured spokesman Michael takes time out a few times a year for signing sessions exclusively for Upper Deck for trading cards and Upper Deck Authenticated memorabilia. We caught up with Michael last week where […]