Upper Deck Proves Company is Making Major Strides to Improve Redemption Process for Collectors
I remember early in my career with Upper Deck working in the Customer Care team where I was talking with a very irate collector about delays on his Ken Griffey Jr. redemption card. He shared, “If you don’t have the card, don’t put a redemption in the pack in the first place!”
I thought to myself, […]
Categories: Upperdeck Tags: Collectors, Company, Deck, Improve, Major, Making, Process, Proves, Redemption, Strides, Upper
Ask UD: Short Print Photo Variations in 2011 Upper Deck Football, Closed for a Company Event and When is The Cup Coming Out?
As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]