Upper Deck is a ‘Shoe In’ for Top Customer Care in the Industry after this Assist on a Signed Wayne Gretzky Collectible
Upper Deck works hard to not only provide a high level of customer care to our collectors, but to also watch for opportunities to engage with fans when the opportunity arises. Given how dedicated our staff is to assisting our worldwide fans, it’s not uncommon for us to receive, “thank you” letters, emails and tweets [...]
The post Upper Deck is a ‘Shoe In’ for Top Customer Care in the Industry after this Assist on a Signed Wayne Gretzky Collectible first appeared on Upper Deck Blog.Categories: Upperdeck Tags: ‘Shoe, “In, After, Assist, Care, Collectible, Customer, Deck, Gretzky, Industry, Signed, This, Upper, Wayne
Creating Memories that will Last a Lifetime with Upper Deck’s Customer Care Team
Upper Deck’s collectors are the best reminder that I work for a company that knows how to treat people right. A job in Upper Deck’s Customer Care Department can be rich and fulfilling for a lot of different reasons. For me I really loved learning about the products, different programs the marketing team runs with [...]
The post Creating Memories that will Last a Lifetime with Upper Deck’s Customer Care Team first appeared on Upper Deck Blog.Upper Deck Celebrates Customer Care Week with a Renewed Interest in Earning Praise
I’m reading a book called Delivering Happiness by Tony Hsieh who founded Zappos. The company was founded on two key principles of having an awesome corporate culture and delivering “Wow” experiences to their customers through customer service. I just happened to be at the portion of the book where Tony digs into the importance of [...]