Upper Deck Announces a Program to Assist Collectors with Select Expired Autograph Redemption Cards
One of the most frequent complaints we receive at Upper Deck comes from fans who have purchased older product and pulled expired redemption offers for autograph trading cards. Upper Deck understands collector’s frustration when pulling these cards because they can no longer be honored for the item indicated on the card.
Upper Deck publishes on all […]
Categories: Upperdeck Tags: announces, Assist, Autograph, Cards, Collectors, Deck, Expired, Program, Redemption, Select, Upper
Ask UD: Artifacts Redemptions, Warranty Issues, Returned Mail, Expired Redemptions, College Football Legends Buybacks and The Avengers
My name is Kelly Woodruff and over the past few weeks I have enjoyed getting the opportunity to speak with many of Upper Deck’s customers over the phone and connecting through email. I am Upper Deck’s Customer Care Supervisor and I recently moved to California for the position after working for Upper Deck’s Operations Department […]
Categories: Upperdeck Tags: Artifacts, Avengers, Buybacks, College, Expired, Football, Issues, Legends, Mail, Redemptions, Returned, Warranty
Ask UD: Exquisite TBD Redemptions, Online Account Errors, Phones, Expired Redemptions, Stick Kid Update & Wayne Gretzky Mail Day
We are currently interviewing for a new Customer Care Supervisor so until we have selected someone, I wanted to provide some updates to general consumer queries. The Ask UD segments we do here can be a lot of help for answering questions collectors have, so hope you find this helpful.
Here are some of the questions […]